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PATIENT PARTICIPATION GROUP

PPG is now in its fifth year and we are always pleased to welcome new members to bring fresh ideas to the group. We continue to be active in undertaking the annual patient survey and supporting improvements in the service provided including the appointment system. The recent survey was completed in late 2015 and again there was a high level of satisfaction with the care provided. We would like to thank all those that participated in the interviews or completed a questionnaire on-line - your feedback is invaluable in helping us improve. The results of this latest survey are available below.

The purpose of our Patient Participation Group? Park Medical Partnership and Evercreech Surgery PPG

  • To contribute to appropriate practice decision making together with relevant service development and design.
  • To carry out an annual patient survey including providing the means for patients to make positive suggestions about the Practice and their own healthcare.
  • To help further improve he communication between Patients and the Practice.
  • To assist in the development of projects to meet the needs of fellow patients.
  • To act as a representative group that can be called upon to influence the local provision of Health and Social Care.
  • To involve further patients from the wider population.

Virtual Patient Reference Group

Park Medical Partnership and Evercreech Surgery PPGWould you like to have your say about the services provided at Park Medical Partnership and Evercreech Surgery but don't have the time to come to our meetings?  Then you may like to join our Virtual Patient Group and help us shape the future.

We are very proud of our surgery and staff and although we try to do a good job we are always looking at ways to improve our service to our patients. So we are setting up an online patient participation group, to work with the existing PPG members,  so that you can make suggestions about the way we deliver services to our patients. We would like a wide range of our patients to take part so that the views are representative of the local population.

We would like to email you from time to time to ask your views and we would like as many patients as possible to take part – just leave us your email address and we will be in contact once or twice a year to ask you for your views and what you think is important.

If you are happy to be part of this group please click here to apply to join online.

More information can be found at The National Association for Patient Participation website.


For the PPG’s summary of results of the 2015/16 survey and action plan:

Click here for a version in Microsoft Word

For the PPG’s summary of results of the 2014/15 survey and action plan:

Click here for a version in Microsoft Word

Click here for a version in Adobe PDF

For the PPG’s summary of results of the 2013/14 survey and action plan:

Click here for a version in Microsoft Word

Click here for a version in Adobe PDF

For the PPG’s summary of results of the 2012/13 survey and action plan:

Click here for a version in Microsoft Word

Click here for a version in Adobe PDF

..and for the 2011/12 survey and results and an update on the action plan:

Click here for a version in Microsoft Word

Click here for a version in Adobe PDF


We are keen to expand patient involvement so during 2012 we developed a Patient Reference Group (PRG) which is a group of patients who are able to give us feedback on the range and quality of our services, provide comment on suggested priorities and to suggest to us where we can make even further improvements. The communication with the PRG will be via our website and / or email (or post if you do not have email).  So if you are interested in helping shape the services provided by your Practice then please join our PRG. We would especially like to hear from anyone interested from the following groups:

  • Patients of all ages particularly in the age range from 18 to 53
  • Patients who are registered carers or patients
  • Patients for whom English is not their first language

If you would like to be part of the PRG or to contact the PPG then please call the surgery and ask to speak to Andy Dorgan the Practice Manager on 01749 334383.

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