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Welcome to Park Medical Partnership

The Practice Philosophy

The aim of the practice is to provide the highest possible primary medical care to our practice population, tailored to individual needs. We are committed to ongoing training and working together with patients and other support services. We consider the well-being of the practice team to be essential in achieving these aims.

Park Medical Practice Photo - Click for map Evercreech Surgery photo - Click for map

 

Due to ongoing low numbers of clinicians we will not be able to open Evercreech Surgery on the afternoon of Friday 12th August.  We are working to resolve this and thank you for your understanding.

 

Latest News

Park Medical Practice, like GP surgeries across the country, is embracing technology to improve patient care. We know that some patients prefer to use online access as it provides a quick and convenient way to contact their practice at a time which works well for them. To access our online service please click  `Contact Us Online` on our website.

Practices are continuing to see very high levels of demand and online contact is one way to provide a responsive service to patients. We understand that this may cause concern for some patients, especially for those who may prefer to talk to someone directly and while people are still able to contact the surgery by phone, we are asking that people follow the advice of the practice and use online access wherever possible. 

The practice is working hard to continue to care for all of our patients, no matter their health and care needs. 

 

Face Coverings

Although the guidelines around wearing face coverings is easing, the latest NHS guidance from the UK Health Security Agency’s infection prevention and control team is that all patients and staff should continue to wear face coverings in GP Practices. 

Please continue to wear face coverings when visiting Park Medical Partnership and/or our Evercreech Surgery.

Thank you for your co-operation and understanding.

 

Vacancies at Park Medical Practice

We are currently recruiting for several positions within the team both Clinical and Non Clinical.  If you are intrested in working for a forwarded thinking Practice with a philosophy of inclusivity and supporting self development and training please see our recruitment page for further details.

 

NHS Waiting Times

Since the start of the Pandemic, the number of people waiting for NHS treatment in England has grown to 6.1 million – the highest level since comparable records began – and is expected to rise further as those who have missed out on care come forward. 

The website www.myplannedcare.nhs.uk supports people waiting for a hospital appointment, operation, or treatment, and gives them advice and support while they wait.  This includes access to average waiting times at their hospital.

All requests for NHS hospital treatment are graded by the relevant consultant team based on clinical need.  If your symptoms have changed or if you are very concerned, please let us know and we will update your referral.

 

Patient Participation Group

If you are interested in joining the PPG or want to find out more information about what the Practice and the PPG are currently involved in please see the dedicated section of our website here: PPG

 

Evercreech Branch

As you are aware we have on occasion closed our Evercreech branch surgery, sometimes at short notice. We try to give our patients as much notice as possible of temporary surgery closures,  but unfortunately this is not always possible.

Recently we have experienced a high level of staff illness, including Doctors, and whilst we always endeavour to find an alternative solution to closing Evercreech Surgery sometimes it is not always possible.

While ensuring we continue to operate as safely and efficiently as possible we sometimes need to have the whole team working from Park. This means there is always a clinician available and all patients who need to make contact with a member of the clinical team can do so by telephone or online via our website www.parkmedicalpractice.nhs.uk.

I would like to assure patients that we have no plans to close Evercreech Surgery permanently as we recognise that this is a valuable resource for the community. Thank you to our patients for your ongoing support during these challenging times.

Dianne Kibblewhite, Practice Manager

 

Why are GP Practices still working differently?

Our services are under enormous pressure but we are open and here if needed.  You can help us to help you by making sure you get the right care appropriate to your needs, in the right place, at the right time.  Click here to see the Somerset Choose Well poster.

 

Getting the right care at the right time

We are committed to providing care from the best healthcare professional to our patients as quickly as possible.

To achieve this, our reception team will ask you a few questions about your health concern and may direct you to an alternative service if that gives you access to an appropriate healthcare professional in a quicker time.

See our Local Support Groups page for more details

 

GP Practices are open and here to help

Please contact us if you become unwell or need to speak to a GP.  We have online services available for you to Contact us Online where we aim to reply within two working days.  Alternatively, use your Patient Access account to book routine appointments, order repeat prescriptions, get up to date health advice, and see a summary of your medical records online at any time of day, without the need to message or phone us.

Our receptionists are answering the phone during our normal opening hours but we are experiencing an increased demand so it may prove difficult to get through.  We recommend you use the online services above whenever possible.

For your safety, we are minimising the amount of face to face contact in the practice. Once you have booked an appointment a GP will initially contact you either by phone or by video link to discuss the best option of care for you.  Please only attend the practice in person if you are specifically asked to do so.  When entering the building, we ask that you use the hand sanitiser, and wear either an IIR Surgical standard mask (not fabric) or a full face visor. 

 

 

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Online Services

If you have an admin enquiry or need to raise a medical request, please contact us online.

Patient Access

Use Patient Access to book an appointment, order repeat prescriptions, get up to date health advice, and view your medical record online.

Veteran Friendly

We are an Armed Forces veteran friendly accredited GP Practice

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Summaries of patient comments are below. Please click on the review to see our response. We always respond to all concerns raised.

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