Please also see our COVID-19 information page
The aim of the practice is to provide the highest possible primary medical care to our practice population, tailored to individual needs. We are committed to ongoing training and working together with patients and other support services. We consider the well-being of the practice team to be essential in achieving these aims.
While most Covid restrictions end on Monday July 19 in England, in healthcare settings like doctors surgeries, hospitals, dental practices, optometrists, and pharmacies, please continue to wear face coverings and follow social distancing rules. This will help to ensure the safety of patients, visitors, and staff, especially those who are more vulnerable to infect. Help us to help you by continuing to follow the guidance.
In partnership with Public Health at Somerset County Council, Spark Somerset has trained a team of volunteer Vaccination Buddies who can offer 1-2-1 telephone support to people who are worried or unsure about having the vaccine. The Buddies come from all walks of life and have the right skills to support people to make informed decisions about having the Covid-19 vaccination. They even speak a range of languages from Portuguese to Dutch!
Individuals can self-refer to the scheme and a fully trained Vaccination Buddy will then contact them by phone to discuss their concerns and offer information and reassurance. (Please note that Vaccination Buddies cannot give specific medical advice).
We are also booking second vaccinations for anyone who received an AstraZeneca vaccine at least 7 weeks ago. Unfortunately, we do not have any stock of the Pfizer vaccination, but as soon as supplies are available we will contact those who need it.
For speed, our preferred way of contacting you for your vaccination is by mobile phone. Please let us know your current number by using the Contact us Online button and raising and admin query.
We have recently been advised there is a SCAM circulating saying you are eligible for a COVID vaccine and asking for your bank details. PLEASE DO NOT GIVE OUT YOUR BANK DETAILS. When you are due for vaccination you will be contacted either by us or the NHS, via letter, text, or phone call. You may be asked to confirm your date of birth, but you will NOT be asked for your bank details.
Please contact us if you become unwell or need to speak to a GP. We have online services available for you to Contact us Online where we aim to reply the same working day. Alternatively, use your Patient Access account to book routine appointments, order repeat prescriptions, get up to date health advice, and see a summary of your medical records online at any time of day, without the need to message or phone us.
Our receptionists are answering the phone during our normal opening hours but we are experiencing an increased demand so it may prove difficult to get through. We recommend you use the online services above whenever possible.
For your safety, we are minimising the amount of face to face contact in the practice. Once you have booked an appointment a GP will initially contact you either by phone or by video link to discuss the best option of care for you. Please only attend the practice in person if you are specifically asked to do so. When entering the building, we ask that you use the hand sanitiser, and wear either an IIR Surgical standard mask (not fabric) or a full face visor.
Unfortunately, COVID restrictions mean that most people have to wait longer for their outpatients appointments, hospital tests, and operations. All referrals are graded by the relevant consultant team based on clinical need. If your symptoms have changed or if you are very concerned, please let us know and we will update your referral.
If you need help with a non-urgent medical or admin request, please contact us online.
Use Patient Access to book an appointment, order repeat prescriptions, get up to date health advice, and view your medical record online.
The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.