Covid-19 Out of Hours News

Park Medical: Cannards Grave Road, Shepton Mallet, BA4 5RT

Evercreech Surgery: Prestleigh Road, Evercreech, BA4 6JY

Park Medical: 01749 334 383     Evercreech Surgery: 01749 830 325

Contact Details


For 24 hours General Medical Advice telephone 111 or visit the NHS111 website.


Get u Better










Do you have a joint or muscle problem?
Please use the FREE getUBetter app designed and written by your local clinicians in
Somerset. It offers local tips, advice, and exercises tailored to you and your stage
of recovery.

  • Instant access
  • Easy to use
  • Safe and effective

Why is self-care important?
Most musculoskeletal (MSK) injuries and conditions can be treated at home and
get better without the need for a specialist appointment. getUBetter gives you the
knowledge, skills, and confidence you need to improve your MSK health and lifestyle.

What is getUBetter?
getUBetter is a safe and effective way to help you self-manage your injury or
condition at home, work, and on the move.

The app covers a range of musculoskeletal injuries and conditions…

  • Back
  • Back & Leg
  • Neck
  • Shoulder
  • Elbow
  • Hip
  • Knee
  • Ankle
  • Sprains and Strains – Leg
  • Upper Limb Tendinopathy
  • Lower Limb Tendinopathy

Who is getUBetter for?
Anyone 18 or over who needs help with a joint or muscle problem.

What will I get?

  • Instant and 24/7 access to a personalised programme
  • Easy-to-follow self-progression exercises
  • Daily tips and local guidance from day one
  • Advice on where to seek help when needed
  • Access to local treatments and services

What are the next steps?

Follow the link to access your local health service, then select your GP practice, as
well as the condition you’d like support with.

Choose Well

Somerset Choose Well poster


Ex-Forces and Veterans

Support for Ex-Forces and Veterans

At Park Medical Practice we are proud to be an accredited Veteran Friendly GP practice, which means as part of the Armed Forces Covenant, we have a dedicated clinician who has specialist knowledge of military related health conditions and veteran specific health services.  The impact of serving in the armed forces isn’t always obvious, but through becoming a Veteran Friendly accredited Practice, our team is specially trained to support our veteran patients and help them to access the specialist services they need.  

See tips on how to get the most out of your GP and Mental Health Support for Veterans (Word document).



Who cares for the Carers?  We do.

Caring for another person is very rewarding, but can be overwhelming and lonely at times.  If you regularly look after someone else – a family member or friend – Somerset Carers can support you with advice and guidance tailored to you.

Advice line:  08003168600    Text: “Carer” to 78070    Email:    Online:


Patient Information Leaflets (PILs)

Search over 500 Patient Information Leaflets as well as details of 2000+self-help/patient support groups and similar organisations.



Back Pain

• Back pain causes 13 million working days to be lost in Britain each year.

• Symptoms usually respond to 24 hours rest lying on a firm bed followed by gentle exercise and return to normal activities.

• Paracetamol or Ibuprofen will help to relieve pain and local heat from a hot water bottle may also help.

• Avoid straining your back while exercising and take great care with lifting even when the pain has subsided

• When sitting, an upright chair with support for the small of the back lessens strain on the spine.

• If the pain does not start to improve within a few days, then consult your doctor for advice.


Insect Bites and Stings

• Most need no treatment.

• Anti-histamine tablets and/or cream can be obtained from the chemist without prescriptions and will relieve most symptoms.



• Apply large quantities of cold water to the affected area as soon as possible and continue until the pain subsides: but running cold water is the most effective. 

• This may take some time. If the skin is unbroken but blisters, apply a loose dry dressing.

• If the burn is larger than 10cm (4 inches) in diameter or if the skin is broken, consult your doctor as soon as possible.

• Do not use creams such as Germoline or Savlon


Chicken Pox

• On the first day a rash appears with small red spots.

• Within a few hours these develop small blisters at the centre.

• Over the next 3 or 4 days further spots will appear and the earlier ones will turn crusty and fall off.

• Calamine lotion will soothe the itching and cool baths may help.

• The most infectious period is 2 or 3 days before the rash appears and until the last crusts have formed dry centres, usually 7-10 days after the onset of the rash.

• Children may return to school as soon as the last crusts have dropped off.

• The incubation period of chicken pox is 14-21 days.


Colds and Flu

• These usually start with a runny nose, cough, temperature and muscular aches.

• They are usually caused by viruses for which antibiotics will have no effect.

• Paracetamol helps the temperature and aches whilst decongestants and throat lozenges may also help to relieve symptoms. 

• It is important to drink plenty of fluid, but do not worry if you do not eat for a few days - you will come to no harm

• However no more than eight paracetamols should be taken within any 24 hours


Diarrhoea and Vomiting

• In adults and older children, diarrhoea and vomiting is usually caused by a virus.

• Treatment consists of replacing fluid lost with small amounts of water, or fizzy lemonade taken frequently and not eating for 24 hours.

• If the diarrhoea contains blood, if there is severe pain or high fever you should consult your doctor.

• Diarrhoea and vomiting in small babies and young children should be treated with caution and your doctor will be happy to advise you over the phone and arrange to see you if necessary.

• Elderly people and those with medical conditions (e.g. diabetes) should consult a doctor.

• Women taking the oral contraceptive pill may need to take extra precautions.



• These creatures prefer clean hair and are not a sign of poor hygiene.

• Daily combing with a fine tooth comb after application of conditioner is also effective



• This is an infection of the covering of the brain and the most serious from is caused by the meningococcus bacteria and requires urgent medical attention.

• Warning signs include a "blood spot" rash that does not blanch under pressure, and neck stiffness.

• In infants there may be drowsiness, change in the cry, irritability, fever, diarrhoea or vomiting.

• In adults, as well as neck stiffness and rash there may be high temperature, vomiting, headache and back or joint pains

For more detailed information visit the Meningitis Now website.

Blanch = press the side of a clear drinking glass onto the rash or bruises and checking that they fade.


Nose Bleeds

• Sit in a chair (leaning forward with your mouth open) and pinch your nose just below the bone for 10 minutes, by which time the bleeding should have stopped.

• If the bleeding continues or if your are taking blood-thinning tablets (anticoagulants): consult your doctor.

• Avoid blowing your nose for 48 hours and hot food and drink for 24 hours.


Sprains and Strains

• Apply a cold compress (e.g. a packet of frozen peas wrapped in a wet tea towel) to reduce swelling: then apply a firm crepe bandage and give the sprain plenty of rest until the discomfort has subsided.



• Try to prevent this by avoiding exposure to the sun in the heat of the day and using sun screens.

• Treat sunburn by cooling the skin with cool water or calamine lotion and take Paracetamol or anti-histamine tablets as necessary.



• A raised temperature occurs commonly even with mild infections.

• In small children it is important to stop the temperature rising too quickly and they should be given Paracetamol syrup which may be bought from the chemist.

• If they are still feverish they should be gently sponged with tepid water as in a bath or shower to cool them (this may take up to 20 minutes)

• If a temperature is very high and does not come down with this treatment or the child appears very unwell you should consult your doctor.

• A child or adult with a temperature will not come to any harm being brought by car or by pram to the surgery.