The NHS offer online services for you to contact us any time of the day.  Please use the Contact us Online button for non-urgent medical and Admin request.  We aim to reply the same working day.  Alternatively, use your Patient Access account to order repeat prescriptions, get up to date health advice, or view your medical records online.


Who to see at the surgery

When you make an appointment the Receptionist will need to ask you some questions in order to find the right appointment for you.  Please answer these as openly as you can to ensure you receive the best care as quickly as possible.


Appointment with a GP or Advanced Nurse Practitioner

Advanced Nurse Practitioners are highly trained clinicians who can prescribe for most conditions. They will be supported by the Duty Doctor each day.

We all know it is easier not to have to start at the beginning each time you contact the practice, so please make sure the receptionist is aware if you are following up a previous problem and who you saw before.

At the moment, the GP or Advanced Nurse Practitioner will contact you by phone or video link to discuss the best option of care for you.  Please only attend the practice in person if you are specifically asked to do so.


Appointment with a Practie Nurse or Health Care Assistant

Please note that the members of our Nursing Team have slightly different skill sets, so you will be asked the nature of your appointment to ensure you see the right healthcare professional.  Again, at the moment you may be contacted by phone so only attend the practice in person if you are specifically asked to do so.


Home Visit Requests

If your illness prevents you from attending the surgery you can ask to be visited at home.  Visits should be requested before 11am so that the Duty Doctor can assess the request. The doctors hope to start their visits after morning surgery but please inform the receptionist if you feel the need is more urgent.


When we are closed

Please see our Out of Hours page for details of the NHS 111 service.

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Online Services

If you need help with a non-urgent medical or admin request, please contact us online.

Patient Access

Use Patient Access to book an appointment, order repeat prescriptions, get up to date health advice, and view your medical record online.


The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.
View our results

Summaries of patient comments are below. Please click on the review to see our response. We always respond to all concerns raised.

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