CONFIDENTIALITY

Confidentiality

We ask you for personal information so you can receive appropriate care and treatment. This information is recorded on computer and we are registered under the Data Protection Act. The practice will ensure that patient confidentiality is maintained at all times by all members of the practice team. However, for the effective functioning of a multi-disiplinary team it is sometimes necessary that medical information about you is shared between members of the team. Access to confidential patient information is given only to those surgery staff who need it in order to provide a service to the patient. All staff working in the surgery are subject to stringent confidentiality requirements and no information from your record will be released to third parties outside the NHS without your specific consent.

 

Access to health records

In general you have the right to see your health records though certain legal exclusions may apply. You can ask to see your record and may request a copy of any part subject to a small administrative charge. If you require access to your records please ask to speak to the Practice Manager in the first instance.

 

Concerns

If you have any concerns regarding the confidentiality of your personal medical records, or you would like further information, please do not hesitate to discuss this with your doctor, or the Practice Manager.*

 

Fair Processing Notice

Please see our Practice Fair Processing Notice (Word document) summarising information we hold, who we share that with and your rights.

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Online Services

If you need help with a non-urgent medical or admin request, please contact us online.

Patient Access

Use Patient Access to book an appointment, order repeat prescriptions, get up to date health advice, and view your medical record online.

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Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.
View our results

Summaries of patient comments are below. Please click on the review to see our response. We always respond to all concerns raised.

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