Getting the right care at the right time

We are committed to providing care from the best healthcare professional to our patients as quickly as possible.

To achieve this, our reception team will ask you a few questions about your health concern and may direct you to an alternative service if that gives you access to an appropriate healthcare professional in a quicker time.


Community Pharmacy Consultation Service

Our local Pharmacists are highly trained and skilled clinicians who are experienced in treating many illnesses and conditions.  If our reception team make a referral for you to this service you can expect a call back within a working day.


Health Connections Mendip 

Health Connectors are a part of your GP practice staff team and you can make an appointment to talk to a Health Connector (your GP reception desk can advise you how to contact us). Health Connections can work with you in a non-medical way to help your health and wellbeing, working in a number of ways to suit you. This could be helping you to meet others, being connected to other services, getting more involved in your community, helpful training, help to get online, building your own confidence or helping you to support others.

We run groups such as Talking Cafes and Healthy Lifestyles Programmes. You might like to do some short training with us as a Community Connector – you can then signpost others to help that is freely available to all in the community. There are so many ways we can help you to become involved in your own wellbeing it all starts with a call or visit to our Health Connections Website for more information. Our Service is free of charge and open to patients of Mendip GP Practices. Do contact us to chat through what support you might need or how you can get involved.

Click here for the Health Connectors based at Park Medical Practice

Click here for Health Connectors Newsletter May 2022

T: 01373 468368        E: mendip.healthconnections@nhs.net       www.healthconnectionsmendip.org


Somerset Dental Helpline

From Friday 29 April 2022, people living in Somerset who are not registered with a dentist should call NHS 111 if they need urgent treatment or advice.  Following an initial call with a call handler, the person may be put through to a dental nurse who will advise on next steps. This could range from general self-care advice to an urgent appointment being booked within 48 hours.

People should call 111 if they are suffering with severe dental pain that cannot be controlled with over the counter medication or have a dental or soft tissue infection.

The new helpline will be operated by Smile Dental Triage Ltd, a clinically led specialist in dental triage, who have provided a high-quality service for more than 15 years, and will operate from 8am until 10pm, 365 days a year.


Other Local Support Groups

Patient Webinars from Somerset NHS Dietetic Teams - Helping you access reliable nutrition information from qualified health professionals in Somerset

Talking Therapies Somerset - Offer emotional and psychological support to anyone aged over 18 and registered with a Somerset GP who is feeling anxious or depressed. 

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Online Services

If you have an admin enquiry or need to raise a medical request, please contact us online.

Patient Access

Use Patient Access to book an appointment, order repeat prescriptions, get up to date health advice, and view your medical record online.

Veteran Friendly

We are an Armed Forces veteran friendly accredited GP Practice

NHS (nhs.uk)

The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.
View our results

Summaries of patient comments are below. Please click on the review to see our response. We always respond to all concerns raised.

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